Surfing Australia is dedicated to keeping your details private. Any information, we collect in relation to you, is kept strictly secured. We use this information to identify your entries, orders, and to provide you with further information about surfing, Surfing Australia and its affiliates.
When purchasing from Surfing Australia your financial details are passed through our secure server using the latest 128-bit SSL (secure sockets layer) encryption technology and it is again encrypted using encryption algorithm which is at least 64-bit. 128-bit SSL encryption is approximated to take at least one trillion, trillion years to break.
Surfing Australia pricing of entry fees, memberships and course registrations is monitored by our staff to provide our members and participants with the cheapest possible participation cost. All of our prices are in Australian dollars (AUD) and include GST (goods and services tax) as of 1 July 2000.
You may be charged a Foreign Transaction Fee based on your bank and card choice. Please contact your bank of choice to see if these fees apply to your card.
After ordering online, you will receive an email confirmation containing your order details. We will normally confirm receipt of your order within a few minutes of ordering. We will attempt to send your goods via Australia Post within 4 business days from receipt of payment; however if goods are temporarily unavailable delivery will take a little longer. Should goods be on backorder you will be notified accordingly.
All international orders are processed in AUD and freight averages 5-14 business days.
If you wish to query a delivery please contact us at firstname.lastname@example.org
As a general rule, entry fees into competitions and courses are not refundable. In some extenuating circumstances (such as injury) Surfing Australia will endeavour to fill the vacated competition/course position and provide a credit for future entries. If payment is taken for a competition/course that is already full Surfing Australia will provide a full refund.
Although as mentioned we will take all care and make all efforts to keep your information private, we will not be held legally responsible for any breach as the information may be divulged to other parties by methods which are beyond our reasonable control.
No export restrictions are applicable to Surfing Australia’s online payment site as no goods are supplied or delivered. If you have any further questions about privacy, security or pricing, please contact us by sending an email to email@example.com